Please note: If this is an emergency, such as a flood during after hours, please call the emergency number: 519-497-9883.
Please be advised that having staff in your suite increases the risk of spread and/or exposure to COVID-19. Our staff are following all government – and health-recommended protocols, like wearing masks and gloves when entering suites.
To assist in ensuring the health and safety of everyone, residents must:
- Notify staff of any current illnesses in the suite, particularly any symptoms associated with COVID-19;
- Notify staff if they have experienced symptoms of COVID-19 in the past 14 days; and
- Vacate the suite while work is being done, OR self-isolate in a separate room from staff, OR be prepared to maintain physical distancing of at least 6 feet (2 meters) for the entire time that work is being performed in the suite.